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Joanna Upton - Director of Client Services
Prior to joining ARIM as Property Manager in 2002, Jo worked for 4 ½ years as Rent Officer, based in East Sussex. The appointment as a Statutory Rent Officer included responsibility for the valuation of Assured and Assured Shorthold Tenancies for Housing Benefit purposes, assessment of Local Reference Rents, Fair Rent valuations and Maximum Fair Rent Calculations, as well as chairing of Consultation meetings, property inspection reports and surveys.
Experienced in all aspects of residential sales, appraisals and lettings since 1989, Jo has worked as both a Senior Negotiator and Branch Manager for a number of local estate agents as well as running her own business.
Since joining ARIM Jo has achieved a distinction in ARLA and taken part in numerous courses and training, as well as delivering in house tenancy training across all tenure types.
Promoted to Director of Client Services in 2012, Jo is now a member of ARIM's Executive Management Team, leading on client service matters and managing a team of four Client Services Managers.
