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Tenant Service
ARIM liaises closely with tenants to ensure their requirements, are being met. Good tenant management helps to improve rent collection
and occupancy, and maximise property performance. Indeed, ARIM is a member of
the British Property Federation (BPF) which encourages best practice within the
industry as a means of increasing long term value and improving stakeholder
perception. Any complaints received are handled by ARIM on behalf of investor
clients.
Renewals
ARIM considers clients' options at the end of a tenancy and implements the
most appropriate route. Where the client's strategy is to re-let and maximise
rental income, ARIM will seek to renew tenancies, thereby reducing expenditure. Extensions of tenancy will not be agreed where the previous conduct of the tenant has been shown to be unsatisfactory.
Rent Reviews
ARIM will review rents to reflect provisions contained in tenancy agreements or
on an annual basis. Whether renewing or re-letting, extensive research is
essential to ensure rent increases are obtained and maximised to reflect market
rent.
